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QSR · HOSPITALITY GROUPS · FOOD DELIVERY · FRANCHISE OPERATIONS

Protecting every
order, payment, and
customer relationship.

Restaurant and hospitality operators process millions of payment transactions across distributed networks — and are systematically targeted by POS malware, delivery platform fraud, and supply chain attacks. Spakto secures operations from kitchen to customer.

Threat Intelligence — Restaurant
60%

Of restaurant data breaches target POS systems

$3.4B

Annual food delivery fraud losses globally

POS malware

Most common attack — avg 2yr undetected dwell

Franchise

Networks magnify breach blast radius 100×

Active threat monitoring — RESTAURANT
Threat Landscape

The adversary reality
for Restaurant.

Understanding who is targeting your sector — and how — is the foundation of an effective security programme. These are the primary threat actors, campaigns, and techniques recorded against restaurant organisations in the last 12 months.

01

POS Malware and Payment Card Skimming

02

Food Delivery Platform Account Fraud

03

Franchise Network Lateral Movement

04

Customer Loyalty Programme Abuse

60%

Of restaurant data breaches target POS systems

$3.4B

Annual food delivery fraud losses globally

POS malware

Most common attack — avg 2yr undetected dwell

Franchise

Networks magnify breach blast radius 100×

Industry Challenges

Security pressures unique
to restaurant.

Every security challenge in restaurant has specific context, specific consequences, and specific adversaries. Generic security programmes don't address them.

🍽️
01

Distributed POS Network Vulnerability

Restaurant chains run POS terminals across hundreds or thousands of locations — a single compromised terminal spreads malware silently across the entire estate without detection.

Mass cardholder data breach
📲
02

Third-Party Delivery App Integrations

Integration with Uber Eats, Deliveroo, and DoorDash creates API connections that can be abused for order fraud, refund manipulation, and menu data tampering.

Financial fraud at scale
🏪
03

Franchise IT Governance

Franchise models give individual operators significant autonomy over IT — creating patchwork security postures that attackers exploit as entry points into the broader estate.

Brand-wide breach via weak franchisee
🎁
04

Loyalty Programme Fraud

High-value loyalty point balances are targeted by account takeover bots and resold on underground markets — directly reducing revenue and customer trust.

Loyalty fraud losses / customer churn
Our Security Response

Purpose-built solutions
for restaurant.

Each service is calibrated to the specific threat actors, regulatory environment, and operational constraints of your sector — not repurposed from a generic programme.

Explore all services
Application Security

POS and ordering platform security testing

  • POS software and hardware security assessment
  • Online ordering platform and delivery API penetration testing
  • Loyalty programme application security testing
  • Franchise management portal access control review
Managed Threat Detection

Continuous monitoring across restaurant estate

  • POS malware detection across all franchise locations
  • Payment anomaly monitoring and real-time alerting
  • Loyalty account takeover detection
  • Dark-web monitoring for exposed cardholder data
Adversarial Validation

Red team exercises simulating restaurant sector attacks

  • POS network penetration testing simulating physical access
  • Delivery platform API abuse and order fraud simulation
  • Franchise network lateral movement exercise
  • Social engineering simulation targeting front-of-house staff
Regulatory Compliance
3

Frameworks
we align to.

We don't just advise on compliance — we build security programmes that satisfy regulatory requirements as a by-product of genuine security posture improvement.

PCI DSS

Payment Card Industry Data Security Standard

Mandatory for all restaurant operators processing card payments — with specific requirements for POS terminal security, network segmentation, and P2PE implementation.

GDPR

General Data Protection Regulation

Customer data from loyalty programmes, online ordering, and reservations must be handled with appropriate security controls and breach notification obligations.

CCPA

California Consumer Privacy Act

Applicable to US restaurant chains collecting customer data through apps, loyalty schemes, and online ordering — with opt-out and deletion rights.

Proven Outcomes

Measurable results across
restaurant engagements.

Review case studies
2.1M

Cards protected from POS breach

POS security programme across a 1,200-location quick service restaurant chain prevented a confirmed POS malware campaign from exfiltrating cardholder data.

PCI DSS

Level 1 certification across franchise estate

Standardised PCI DSS compliance programme rolled out across 800 franchise locations — replacing inconsistent individual assessments with a group-wide certification model.

73%

Reduction in loyalty fraud losses

Behavioural analytics and step-up authentication on loyalty redemption reduced account takeover-driven loyalty fraud by 73% within the first quarter of deployment.

Restaurant Security Assessment Available

Secure your restaurant
operations today.

Our security team will map your adversary threat profile, identify the highest-risk attack paths specific to restaurant, and design a programme aligned to your operational constraints and regulatory requirements.

Industry-specific threat intelligence
MITRE ATT&CK aligned detection
24/7 managed monitoring
Regulatory compliance aligned